Refund policy

At Estrée Paris, we strive to provide you with a serene and delicate shopping experience, reflecting the beauty of our jewelry.

Changed your mind? No worries. You have 14 days after receiving your order to return any item that does not fully satisfy you.

Prefer an exchange or store credit? Opt for an exchange or a store credit on your return portal to receive a bonus credit towards your next favorite piece! It’s the fastest way to find the perfect jewelry match ✨.

Return Conditions:

Items must be unworn, in perfect condition, and in their original packaging.

For hygiene reasons, earrings are not eligible for return.

Personalized items and sale items are final sale (no returns or exchanges).

Domestic Returns (France):

You can initiate your return via your customer account or by visiting: https://estreeparis.loopreturns.com/#/ (Please provide your order number and zip code).

Returns must be dropped off at a Mondial Relay point of your choice, addressed to the following location:

Estree - IMOSUR VIAJES

CALLE EXPLANADA DE LA ESTACION

29002 MALAGA, SPAIN

Email: sav@estreeparis.com

Phone: +33631253830

Please note: Return shipping costs are the responsibility of the customer.

International Returns: You can initiate your return via your customer account or by visiting: https://estreeparis.loopreturns.com/#/ (Please provide your order number and zip code).

International returns should be sent via your local Mondial Relay (or equivalent partner) to:

Estree - IMOSUR VIAJES

CALLE EXPLANADA DE LA ESTACION

29002 MALAGA, SPAIN

Email: sav@estreeparis.com

Phone: +33631253830

Please note: Return shipping costs are the responsibility of the customer.

Refunds: Once your return is inspected and approved, the refund will be processed according to the option you selected during the return process.